Our Professional Services help companies of all sizes align their business objectives with the right Cloud computing or Virtualisation strategy. We can provide a number of key Professional Services to help you leverage cloud and virtualisation technologies in order to achieve your strategic business objectives.
ICT is a significant investment for any business, therefore it is vital that you are confident that your systems are carefully selected, implemented and professionally managed to match your strategic goals to help you achieve greater efficiency, accessibility and productivity throughout your organisation.
Our Professional Services consist of the following:
- Consultancy Services
- Project and Programme Management (PPM) Services
- Transition Management Services
Intercept IT is committed to helping you make the best decisions regarding Cloud and virtualisation technologies in all circumstances. Our consultancy team achieves this by working with you to gain a complete understanding of your business, its objectives, resources, culture and existing internal skills base.
We have nearly a decade of experience at independently advising and building cloud solutions using best of breed technologies. We have a wealth of design and implementation skills, backed up by exceptional project management. So engaging with our consultancy services helps accelerate objectives to achieve primary business goals such as infrastructure consolidation, cost reduction and increased business agility.
Our consultancy team can give your business expert advice and guidance on a number of key technology layers including:
- On-premise or hosted Cloud solutions
- Desktop virtualisation
- Application virtualisation
- User environment management (Profile and Personalisation Management etc.)
- Secure remote/mobile/flexible working
- Application acceleration and WAN optimisation
- Server virtualisation and consolidation
- Backup, disaster recovery and business continuity
- Messaging and collaboration
- Unified communications
Project & Programme Management
Intercept IT has an extensive Project and Programme Management (PPM) team available to oversee all tactical and strategic engagements. The primary role of this team is to ensure that all Intercept IT’s project based engagements run smoothly, timely and cost effectively.
Our team of PRINCE2 or APM certified project managers and coordinators charge only for the time they spend on an engagement meaning that our project teams provide a cost effective, yet valuable service to track the progress of quality and key deliverables.
Whether you want to consolidate your infrastructure on a virtualised platform, introduce secure remote access to your line of business applications and data from anywhere or simply take advantage of both with the latest cloud solutions - Intercept IT has a successful track record of project managing all these solutions through to completion.
Our Transition Management approach is based on a transition methodology that combines best practice principles with its wide experience of providing services across a number of industry sectors through our own hosted cloud technologies.
During the transition process, we work together to identify, agree and define operational processes to maximise efficiency and minimise cost, as well as to agree realistic and achievable service levels to maintain productivity and enable the client to focus on core developments that deliver competitive edge.
By adopting a disciplined, structured approach to both due diligence and transition, we aim to fully understand the service expectation levels of both your professionals and business users. By establishing these fundamental principles at the outset, we lay the foundations for a mutually rewarding commercial relationship built on trust and understanding.
How it works:
How it works
Our IMPACT methodology ensures that steps are taken from the moment of engagement and continues through to account management. Properly scoping and implementing a project lowers your risk of investing in a solution that will not work or is more extensive than you budgeted resources for.
Though we have worked on many similar cloud computing deployments and virtualisation projects, your company’s needs are unique and important. We come in with an open-mind and upon speaking with you key personnel tailor solutions to your needs. Rather than delivering something “out of the box”, we delivers consultative and carefully crafted solutions, which are based on industry best practice and years of real-world experience, all supported by in-depth technical expertise and governance.
We strive to ensure that all key project stakeholders are informed and confident about the implemented solutions. As IT projects are by nature complex, we produce documentation for each step, to eliminate confusion throughout the project and especially during the crucial handover and skills transfer stage at the end of each project.
Some examples of the documentation include:
- Project Definition Document
- Scope of Work
- Design documentation
- Requests for Change
- Implementation Guides