Our Managed Services offer you complete peace of mind for all aspects of your IT infrastructure. Whilst our core focus is on virtualisation and cloud support, we can also manage all of your hardware, software and project requirements as well; giving you a single point of contact for everything.
From simple hardware device or software license supply and installation, to remote monitoring and management of your IT systems using our suite of industry-standard tools and even the delivery of bespoke consultancy and upgrade services – we have you covered.
So whether you’re looking for someone to assist with your day-to-day requirements – such as supporting existing environments; or to assist with planning new technological developments – Intercept IT has the expertise to help you.
Our Managed Services consist of a range of lifecycle solutions within 5 key service sectors. Each service sector has a range of service elements that together can provide a full, end-to-end managed service. Alternatively, we can provide an individually tailored managed service using discreet services to compliment your existing teams.
The five service elements are:
We provide you with independent, strategic advice that will help guide you to the right virtualisation or cloud platform to meet your business objectives. Our expert consultants will help you define your requirements using real time analysis as part of the IMPACT engagement process.
By holding some of the highest accreditations available in the cloud computing industry, we are able to leverage very competitive pricing from major vendors. This allows us to also to supply your IT hardware and software licence requirements.
Using our tried and tested consultancy processes under the governance of our Professional Service teams, we can rapidly transform the IT within your business using the latest computing technologies. Whether it’s a virtual infrastructure or a cloud based solution, we will help you transition your users to the new platform with minimum disruption.
Our comprehensive managed services offer round the clock support – whether your users reside on your own cloud or our hosted cloud.
We offer a number of continuous service improvement plans, from a tactical assessment of your current infrastructure through to perpetual technology/platform upgrades as part of a managed service.
How it works:
Flexible cost management
In addition to the flexibility of our people – who you can pay for as and when you need them – Intercept IT enables you to schedule future resources, allowing you to maximise available budget and also plan for the coming year.
Access to up-to-date technology
Intercept IT makes a continued investment in leading-edge purpose-designed third party toolsets, in order to provide you with the highest level of service possible. In fact, these are the same toolsets which we use to run our own business. So from standard day-to-day requirements - such as maximum uptime, software patch updates, hot-fixes, virus protection or security issues – right through to consultancy support for planning new technological developments, the benefits of using Intercept IT’s Managed Services are clear.
Total peace of mind
Customers wishing to move to a comprehensive managed service often choose Intercept IT’s hosted cloud platform to deliver their line of business applications and data. It is a fully comprehensive service that helps control costs, increase compliance and reduce support and management overheads.