Work for Intercept IT

At Intercept, we are always looking for extraordinary individuals who are passionate, dedicated and talented. If you are interested in applying for a vacancy please email your CV and covering letter to cv@intercept-it.com or send via post to:

FAO: HR Department
Intercept IT Ltd
The Baltic Exchange
38 St Mary Axe
London
EC3A 8BH

To apply for these positions, candidates must be eligible to live and work in the UK

Current Vacancies

Third Line Support  Engineer (Junior) – Citrix

We are seeking a junior third line Citrix support engineer who is capable of delivering fanatical support to our clients. 

You will have done your time in 1^st and 2^nd line teams, ambitiously working your way up through the ranks, all the while hungrily up skilling, sitting your industry certifications, and wowing all before you with your customer service skills.

We need you to have some experience in troubleshooting Citrix XenApp environments and ideally you will have exposure to as many things Citrix as possible.  Unlike our senior third line support engineers, we don’t expect you to have guru status in the underlying  Microsoft Infrastructure stack, but you will be “pretty good” and hungry to become one. 

The range and complexity of the technologies supported along with the need for excellent customer service skills makes this a challenging and exciting role, every day is different with no chance of boredom. You will get to work within a phenomenally skilled team, with many pathways available to progress your career.

Third Line Support  Engineer – Citrix

We are seeking an experienced third line Citrix support engineer who will be capable of delivering service excellence to our clients, acting as an escalation point to their IT teams.

You will be an over-achieving methodical problem solver with an immense passion for IT, who is experienced in administering and troubleshooting Citrix XenApp and XenDesktop (for bonus points, all things Citrix, Netscalers, Provisioning Services, XenServer etc) with guru status in the underlying  Microsoft Infrastructure stack assumed.  If you also have experience in solving nasty problems with Microsoft Exchange 2007 & 2010, SQL 2005+, Hyper-V, App-V, AppSense, VMware, Firewalls, and Cisco networking, we will be very, very impressed!

The range and complexity of the technologies supported along with the need for excellent customer service skills makes this a challenging and exciting role, every day is different with no chance of boredom. You will get to work within a phenomenally skilled team, with many pathways available to progress your career.

Third Line Support  Engineer – Microsoft Lync (voice)  & Exchange

We are seeking an experienced third line support engineer who will be capable of delivering service excellence to our hosted and onsite clients.

Like our Citrix Third Line Support Engineer, you will also be an over-achieving methodical problem solver with an immense passion for IT, who is experienced in administering and troubleshooting Microsoft Lync with Enterprise Voice and Microsoft Exchange (for bonus points, also SharePoint, CRM and System Centre Configuration Manager) with guru status in the underlying  Microsoft Infrastructure stack assumed.  If you also have experience in multi-tenant service provider platforms and in solving nasty problems with load balancers, reverse proxies and automated provisioning systems, you will be just what we ordered.

The range and complexity of the technologies supported along with the need for excellent customer service skills makes this a challenging and exciting role, every day is different with no chance of boredom. You will get to work within a phenomenally skilled team, with many pathways available to progress your career.

New Business Territory Managers

Intercept IT are currently seeking experienced new business sales professionals to join their successful sales team. The successful candidates will have experience in selling virtualised solutions and managed services. Experience of selling hosted services and Citrix solutions will be advantageous but is not essential.

Account Managers

Intercept IT are currently seeking experienced Account Managers to join their successful sales team. The successful candidates will have experience in selling virtualised solutions and managed services. Experience of selling hosted services and Citrix solutions will be advantageous but is not essential.

For further information please email cv@intercept-it.com