OnlineDesktop is a hosted Desktop as a Service (DaaS) offering, delivering all your crucial application and data needs via Intercept IT’s bespoke cloud. The remote desktop service is available anywhere there is an Internet connection. Rather than your business having to manage a costly internal IT system, it becomes possible to effectively rent IT as a service, on a cost-per-user, per-month subscription basis.
OnlineDesktop allows you to simply pay for the number of users and the tailored solution they require. Access to Intercept IT’s flexible cloud computing platform is then made available via any Internet or private network connection providing a secure, fully managed IT service capable of delivering whatever software applications, email and associated data businesses require.
OnlineDesktop is a hosted service that has been designed to cater for businesses of all sizes. It includes delivery and management of a Microsoft Operating System, choice of any Microsoft applications required, plus any line of business applications already being used or yet to be introduced.
Anytime, anywhere access
One of the major benefits of OnlineDesktop is its flexibility. As there is secure Internet access to the system from almost any browser-enabled device, users can work from any suitable location, at anytime. This provides a wealth of options for home-working, “hot-desking” and other flexible working environments, all proven to increase productivity and ultimately the efficiency of business operations.
OnlineDesktop provides predictable monthly charges and enables budgeting to be allocated from operational expenditure. This means that the cost of IT is far easier to budget for and capital expenditure can be put to more effective use in other important areas of the business.
Built-in business continuity
With OnlineDesktop, all IT equipment and business data is stored off-site in our purpose-built cloud facilities, known as data centres. Disasters at office premises such as fires, floods or power losses therefore no longer impact businesses with the same levels of severity. Moreover, if your staff are unable to physically get to the office, they can still continue to work from alternative locations, as business data and applications remain fully accessible.
Most companies typically “refresh” their IT systems once every three years and, as a result, operate with extremely out-dated solutions. Equipment upgrades also create severe spikes in capital expenditure. By contrast, the design of OnlineDesktop allows Intercept IT to upgrade once then deploy to all required users. This means that not only does OnlineDesktop always run the latest proven versions of operating systems and other software used to maintain the service, but security patches, hotfixes and service packs can also be seamlessly applied without affecting the user experience.
Software license compliance
Illegally run software can cost organisations, even small ones, substantial sums in fines and litigation. As part of the OnlineDesktop hosted service, management of all Microsoft licensing, plus any bespoke applications, are included in the monthly subscriptions. Businesses therefore no longer have to be concerned with legal issues regarding software compliance. Intercept IT even sends reminders for license renewals required for any software that its clients may still own.
Unlike most service providers, our Service Level Agreement (SLA) provides compensation to customers should the OnlineDesktop platform ever be unavailable for more than 15 consecutive minutes. The longer the down time, the larger the penalty, which means Intercept IT remains extremely focused on maintaining extremely high levels of service availability.
How it works:
How it works
Software applications and associated business data are made available via Intercept IT’s high availability servers which are located in state-of-the-art data centre facilities. These buildings are purpose-built for the hosting of IT equipment, providing unparalleled security, resilience and safe storage of all our clients’ applications and data.
Anytime, anywhere access
Software applications, email, files and documents are accessed by users via a communications link to Intercept IT’s data centres. This link can be a private circuit, a secure site-to-site VPN, or even the Internet. This means that OnlineDesktop can be used from almost anywhere that you can get online, using almost any browser enabled device.
As no data ever actually needs to leave our data centres, OnlineDesktop is exceptionally secure. However; to be absolutely certain, all information transmitted is encrypted to the same level used for online banking.
To access OnlineDesktop your users can either login via Intercept IT’s secure website or, if there is a private communications link, by clicking on a pre-configured icon on the user’s PC, laptop or tablet. Users are required to login using two forms of unique identification and once logged in they are presented with a complete desktop environment, with all of the software applications that they are authorised to use.
After login, the only communications which actually pass between the user’s PC/device and Intercept IT’s servers are mouse clicks, keyboard strokes and screen refreshes, as it is the servers and not the end-user device which carry out all the data processing. The data size associated with each of these actions is incredibly small and therefore OnlineDesktop operates extremely quickly, even over basic home Internet links.
ICT is a significant investment for any business, therefore it is vital that you are confident that your systems are carefully selected, implemented and managed to match your strategic business objectives.
Our Managed Services offer you complete peace of mind for all aspects of your IT infrastructure. Whilst our core focus is on virtualisation and cloud support, we can also manage all of your hardware, software and projects as well, giving you a single point of contact for everything.